Flying can be stressful. Organising flights can be stressful. Booking flights can be even more stressful. But help is never far away, and to bring a measure of light relief to air passengers everywhere, albeit unintentionally, is the News section on the website of our old friends Ryanair, the Millwall of air carriers (everybody hates us and we don’t care).
Those who like their news delivered in a pleasant and even handed way should, however, not linger here: the Ryanair style is the most in-your-face in the airline industry. And there is significant deployment of brass neck: jacking up the additional charge for checked baggage during July and August this year has been translated as “incentivising all of its passengers to travel light”.
And CEO Michael O’Leary has no problem in using the website to pour scorn over his rivals, as he did at length when countering Air France’s suggestion that Ryanair were being subsidised to use airports like Charleroi (which, despite Ryanair’s claims, is not in or near Brussels).
But one piece of good news missing from the Ryanair site is that, for both March and April, none of their aircraft featured in the Air Accidents Investigations Branch (AAIB) Bulletin Reports. So no more incidents like that at Stansted, reported in the December 2009 Bulletin, or that at Manchester from February this year.So why the lack of celebrations over at Ryanair HQ?